The management of Kano Electricity Distribution Company (KEDCO) has refuted claims suggesting that customers under its coverage receive only two hours of electricity supply daily, stating that such claims are misleading and exaggerated and do not reflect the current reality.
In a statement made available to BusinessDay, the company said it is inaccurate to claim that customers in Kano, Katsina, and Jigawa have only been getting 2 hours of supply daily.
The statement read: “Two (2) hours of supply would mean 1/12 of our supply. If the claim were true, the network would only be getting between 0.4 GWh to 0.56 GWh.
“However, from daily tracking available to the market, KEDCO experienced between 3.9 GWh to 4.7 GWh over the past 5 days, which is about a 20 to 30% reduction in supply (as opposed to 5 to 7 GWh per day before the reduction).
“This is as a result of critical upgrades being executed on the network to allow for increased energy to our band B, C, and D customers, as contained in a statement released on Saturday, 18th April.”
Meanwhile, the DisCo highlighted that it has made significant progress in enhancing the power supply, and the results are evident in the average daily supply available in our dispatch records.
“For instance, in March 2025, the majority of our customers across the bands enjoyed an average of 14.44 hours of power supply daily, while from 1st to 17th April, we dispatched a daily average of 9.40 hours of power supply across the majority of our residential/urban feeders.
“It should be noted that in March, due to improved performance, daily averages went up to 6 to 7 GWh to accommodate the Ramadan period and increased demand. The improvements currently being made to the network will support sustained improved performance.
“Even with the reduction in supply over the last 5 days, KEDCO is maintaining full supply to its critical feeders serving utilities, social service providers, and businesses in line with our socio-economic development vision. Equally, as the network upgrade and maintenance exercise is being completed, most customers have begun to witness significant improvement in power supply,” the statement read.
KEDCO claimed it has maintained an average daily supply significantly higher than the alleged two hours, depending on the location and nature of the outage.
“KEDCO remains committed to transparency and service delivery. The company pledges continuous improvement in supply while also investing in network expansion and upgrades to improve reliability and reduce technical losses.
“We urge our customers to report specific issues through our official customer care channels for swift attention. As a customer-centric organization, we continue to work relentlessly toward ensuring fair and improved electricity supply across Kano, Katsina, and Jigawa states,” it reads.
