In a bold new initiative to reshape guest engagement in African hospitality, Ifeoma Okoroafor, Co-Founder of Tenera Hospitality Management, has unveiled Hospitaliplay, an innovative card game designed to deepen connections between hospitality professionals and their guests. Positioned as both an educational tool and an entertainment piece, Hospitaliplay is set to become an essential asset for elevating service experiences within Africa’s hospitality sector.
Marking a milestone as the first hospitality-themed card game tailored for African audiences, Hospitaliplay incorporates prompts, trivia, and realistic scenarios. Its structure encourages players to exchange insights into global tourism, participate in team-building exercises, and develop creative approaches to guest relations. Designed to foster empathy, responsiveness, and a personalised touch, the game promises both learning and memorable experiences for hospitality staff and their guests.
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“Hospitality transcends mere service; it is about cultivating meaningful connections and unforgettable experiences,” said Ifeoma Okoroafor. “With Hospitaliplay, we aim to instill a culture of empathy, responsiveness, and creativity within hospitality teams, empowering them to deliver truly exceptional service.”
Hospitaliplay not only seeks to redefine the hospitality landscape but also serves as a tribute to the rich tapestry of diverse cultures across the continent. By encouraging dialogue and reflection, the game helps preserve cultural narratives while enhancing the overall guest experience.
As a leader in the hospitality sector, Ifeoma Okoroafor has significantly influenced industry standards throughout Africa. Her tenure as Co-Founder of Tenera Hospitality Management and COO of Pura Vida Limited reflects her commitment to operational excellence and her passion for innovative solutions.
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The introduction of Hospitaliplay marks another milestone in her ongoing mission to reshape the hospitality industry through thoughtful leadership and engagement. It was curated to serve as a crucial educative , entertaining and informative tool for hotels, resorts, and other service-focused businesses seeking deeper engagement with their guests.
As Hospitaliplay takes root in hotels, resorts, and service-focused businesses, it is expected to enhance guest engagement and cement Okoroafor’s legacy of innovation in hospitality. For more details, please contact Tenera Hospitality Management at [email protected].